A nursing home is like a hospital. It is unavoidably
antiseptic. The decorative touches may be appealing or not. Likewise the food.
But what really matters is whether the staff is caring.
How are you greeted when you first walk in? Friendly or
businesslike?
Walk down the halls. Notice the interaction between staff
and patients. Is warmth and compassion present? Of course, you want to make
sure the care is competent, but if it’s delivered without friendly interaction,
your loved one’s emotional needs are likely to be unmet.
Without that,
unhappiness for all is almost a given. Nice surroundings, furnishings and
gourmet fare will not compensate.
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